Health and wellness
How can a practice spend less time on the phone with patients?
Move booking, intake forms and routine questions online, and design them for a patient who's anxious or in a hurry. Clear first questions, phone-friendly forms and automatic reminders cut calls and no-shows. We design patient-facing websites, intake flows and apps for practices and wellness companies across The Woodlands and Greater Houston.
The problems we see most
Sound familiar?
- Front-desk staff spend the day on scheduling calls
- Intake forms are PDFs or repeat questions patients already answered
- Patients disengage between visits
Services that help
Where we usually start
Key takeaway: design intake for how the patient feels, not for how the database is organized.
Proof
Work in health and wellness
OneBody
How do you design a health app people keep opening?
How we designed a whole-person health app: intake that starts with feelings, a home screen that coaches and support that scales with mood.
Artius
How do you make prior authorizations less of a maze?
How we designed Artius, a prior authorization app for providers and payers: one queue of who is ready to schedule, and a calmer brand.
Health and wellness FAQ
What owners ask us
Can patient intake forms be HIPAA compliant?
Yes, when they're built on a HIPAA-compliant form or practice-management tool with a signed business associate agreement. We design the flow; your compliant tool stores the data.
Do you work with practices in The Woodlands, Spring and Conroe?
Yes, and across Montgomery, Tomball and Greater Houston.
Find out how many calls your front desk could skip
A few questions, a short call and three clear next steps. Free, with no obligation.